Last updated: 25 September 2026
This Privacy Policy explains how MyCasaDigital collects, uses, stores, and shares personal information when you visit our website, create an account, purchase a digital product, subscribe to our newsletter, or contact us.
Who We Are
MyCasaDigital operates https://mycasadigital.com/. For questions about this policy or requests concerning your personal information, email [email protected].
Information We Collect
Orders and accounts: When you place an order or create an account, we collect information needed to manage your purchase. This may include your name, email address, optional phone number, order details, payment status and transaction reference, and records relating to access to your digital download. If you create an account, we also process your account login information.
Messages and reviews: If you contact us or leave a product review, we collect the information you provide, such as your name, email address, message, rating, and review.
Newsletter: If you subscribe to our newsletter, we collect your email address and information about your subscription preference.
Website and security information: When you use the website, our systems and service providers may collect technical information such as your IP address, browser and device information, pages requested, dates and times of visits, cookie identifiers, and information needed to protect the website from misuse.
How We Use Your Information
We use your information to process payments, fulfil orders, provide digital downloads, manage customer accounts, respond to questions and refund requests, maintain and secure the website, prevent fraud, keep business records, and comply with applicable law.
If you subscribe to our newsletter, we use your email address to send marketing messages. You can unsubscribe using the link in a marketing email or by contacting us.
Where data protection law requires a legal basis, we rely on the performance of our contract with you for orders and downloads; our legal obligations for required records; our legitimate interests for customer support, website operation, and fraud prevention; and consent where required for marketing and optional cookies. You may withdraw consent at any time without affecting processing that occurred before withdrawal.
Payments
Payments currently offered at checkout are processed using PayPal payment services, including the available card and digital-wallet options. PayPal may receive information needed to process and protect a transaction. We receive information such as the payment result, amount, and transaction reference so we can complete your order and handle refunds or payment questions.
PayPal also processes information under its own Privacy Statement. Please do not send us your full card number by email or through our contact form.
Who We Share Information With
We share information when necessary with payment providers; companies that host, maintain, secure, or support our website; and providers that help us send order or newsletter emails. These providers receive information needed for their services. We may also disclose information if required by law or when necessary to establish, exercise, or defend legal claims.
Our website uses Google reCAPTCHA to help protect forms from spam and abuse. Our Contact page also includes Google Maps. When these features load, Google may process technical information about your visit under Google’s Privacy Policy.
Cookies and Similar Technologies
Our website uses cookies and similar technologies needed for features such as the shopping cart, checkout, account login, and website security. Payment services and embedded content, including PayPal and Google Maps, may also use their own technologies when those features load. You can block or delete cookies through your browser settings, but doing so may affect store features.
Where applicable law requires consent for optional cookies or similar technologies, we ask for that consent. You can also control or delete cookies through your browser settings, although blocking essential cookies may prevent the cart, checkout, or account features from working correctly.
How Long We Keep Information
We keep order and payment records for as long as needed to fulfil purchases, manage refunds and disputes, and meet accounting, tax, and other legal obligations. We keep account information while the account is active and afterward only where needed for those purposes. We keep support messages for as long as needed to resolve the request and maintain necessary records. We keep newsletter subscription information until you unsubscribe, subject to any records needed to respect that choice.
When information is no longer needed for these purposes, we delete or anonymize it, unless applicable law requires us to retain it.
International Processing
Some of our service providers may process information in countries other than your own. Where applicable law requires safeguards for an international transfer, we use an appropriate lawful transfer mechanism. You can contact us for more information about transfers relevant to your data.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information; restrict or object to certain processing; and withdraw consent where processing depends on consent. You can make a request by emailing [email protected]. We may need to verify your identity before acting on a request, and some information may need to be retained for legal reasons.
If European data protection law applies to you, you may also lodge a complaint with a relevant data protection authority.
Security
We use reasonable technical and organizational measures to protect personal information. No website or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy when our services, providers, or legal obligations change. We will post the updated version on this page and change the “Last updated” date above.
Contact Us
For privacy questions or requests, email [email protected] or visit our Contact page.